Director, Data Center Operations

Who We Are:Galaxy is a global leader in digital assets and data center infrastructure, delivering solutions that accelerate progress in finance and artificial intelligence. We believe that blockchain and digital asset innovation will transform how value moves through the world – and we’re building the products and services to make that future a reality. Our institutional digital assets platform spans trading, investment banking, asset management, staking, self-custody, and tokenization technology. We also invest in and operate cutting-edge data center infrastructure to power AI and high-performance computing, addressing the growing demand for scalable energy and compute in the U.S. We work at the intersection of finance and technology, helping institutions, startups, and developers navigate a digitally native economy. Led by CEO and Founder Michael Novogratz, our team blends deep crypto expertise with institutional experience and a shared commitment to shaping the future of Web3 and AI. Galaxy is headquartered in New York City, with offices across North America, Europe, the Middle East, and Asia. To learn more about our businesses and products, visit www.galaxy.com.

What We Value:

We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be.

• Seek Excellence.
• Be Selective To Be Effective.
• Be Highly Aligned, Loosely Coupled.
• Disagree Transparently.
• Encourage Independent Decision-Making.
• Build Dream Teams.

Who You Are:

• A forward-thinking operational leader with deep technical experience managing large-scale data center environments, particularly those built to support AI/ML workloads and high-performance computing.
• A strategic planner and tactical executor who can bridge long-term infrastructure vision with day-to-day reliability and efficiency of critical operations.
• Adept at managing complex systems, optimizing electrical and mechanical infrastructure, and implementing best practices for reliability, availability, and scalability.
• A people-first leader who builds and mentors high-performing teams and fosters a culture of innovation, accountability, and safety.
• Comfortable navigating ambiguity and making decisions in high-growth, high-demand environments.
• Passionate about the role AI and digital infrastructure play in transforming the future of finance and technology.
• A natural problem solver who thrives on identifying root causes, eliminating bottlenecks, and designing scalable solutions in real-time.

What You’ll Do:

• Lead day-to-day operations of Galaxy’s data center portfolio, with a strong focus on maintaining reliable operations of the data center infrastructure supporting artificial intelligence and high-performance computing infrastructure.
• Develop and implement operational procedures that maximize uptime, efficiency, and safety across multiple geographically distributed facilities.
• Collaborate with hardware, network, and facilities teams to design and deploy optimized infrastructure for AI workloads, including advanced mechanical systems and high-density racks within data halls.
• Manage and scale capacity planning, ensuring alignment with electrical, mechanical, and footprint availability to meet the demands of current and future AI infrastructure.
• Collaborate on future site selection and construction planning efforts for data center builds and/or expansions.
• Establish strong vendor relationships and help negotiate service-level agreements to ensure consistent and reliable operational support.
• Ensure compliance with environmental, safety, and regulatory standards, and drive continuous improvement initiatives to maintain industry-leading operational excellence.
• Champion Galaxy’s operational strategy with executive leadership, providing insights and forecasts to support business decisions.
• Drive adherence to fiscal responsibility through budget tracking, cost optimization strategies, and regular KPI reporting on operational efficiency, spend, and performance outcomes.

What We’re Looking For:

• 7+ years of experience managing mission-critical data center operations, with 2+ years in environments optimized for AI, ML, or HPC workloads (preference for direct-to-liquid chip (DLC) experience).
• Chemistry management experience with PG25, PG55, and other heat transfer liquids within critical data center environments.
• Proven expertise in scaling infrastructure to support GPU-intensive computing, including familiarity with liquid cooling, airflow design, and energy-efficient power systems.
• Deep knowledge of facilities engineering, electrical and mechanical systems, and critical monitoring tools (e.g., BMS, EPMS, DCIM).
• Demonstrated success in leading cross-functional teams and managing distributed operations at scale.
• Experience working with cloud service providers, colocation vendors, and electrical utilities.
• Strong analytical, organizational, and communication skills with the ability to present technical information to non-technical stakeholders.
• Bachelor's degree in engineering, computer science, or a related field required; advanced certifications (e.g., Uptime Institute, PMP, ITIL) preferred.
• A commitment to operational excellence, sustainability, and innovation in support of the evolving infrastructure demands of AI and blockchain technologies.

What We Offer:

• Competitive base salary and discretionary bonus
• Flexible Time Off (i.e. unlimited paid vacation days)
• Company paid Holidays (11)
• Company paid sick leave
• Company-paid health and protective benefits for employees, partners, and other dependents
• 3% 401(k) company contribution
• Generous paid Parental Leave
• Free virtual coaching and counseling sessions through Headspace 
• Opportunities to learn about the Crypto industry
• Free daily snacks in-office
• Smart, entrepreneurial, and fun colleagues
• Employee Resource Groups

Apply now and join us on our mission to engineer a new economic paradigm.

Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances.

We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact  

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