IT Helpdesk Fresher

Description

We are looking for an experienced IT Helpdesk Fresher to join our team in providing end-user support and daily operations. As an IT Helpdesk Fresher, you will be a part of Coinhako to manage all operations that involve the development and support of information systems.

What You Will Do

• Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. 
• Provide local and remote support to employees.
• Configure IT Equipment (PCs /Laptops/Apple devices), install Windows/Office packages.
• Follow the status of the request which has involvement from different teams and response back the final result to customer/end-user.

Who You Are:

• At least 1 year experience in IT department or meets equivalent skill requirements primary experience in helpdesk as entry level.
• Have experience working with network devices such as switches, IP phones, laptops, PCs,..
• Ability to work independently and as part of a team.
• Adaptable, meticulous, innovative, and self-motivated with good problem-solving skills in a dynamic environment.
• Able to communicate well in English.
• Strong interest in Cryptocurrency/Blockchain/Fintech/Finance Trading is a must.

Nice to haves:

• CNNA / MSA certificate 
• Familiar with and passionate about digital assets, its network and protocol.
• Be active and always take the initiative to discuss and share your opinions, experience and knowledge for the sake of improving the team.

Listed in: Crypto Jobs, Remote Web3 Jobs, Trading Web3 Jobs, Operations Web3 Jobs, Entry Level Crypto Jobs, Finance Web3 Jobs, Full Time Web3 Jobs.