Page 3. Web3 Operations jobs

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 230 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.We are looking for an experienced and detail-oriented KYC/B Specialist to join our team. This role is focused on providing expertise in KYC/B operations, product and process improvements, and ensuring compliance with legal and regulatory requirements. The ideal candidate will bring senior-level knowledge in KYC/B-related functions and deliver high-quality results while providing ad hoc support when needed.

Key Responsibilities

• Conduct detailed reviews and verifications of customer documents to ensure compliance with internal policies and regulatory standards.
• Handle escalated or complex cases with accuracy and efficiency.
• Monitor and maintain the quality of KYC/B processes to meet compliance requirements.
• Work closely with other team members to achieve operational goals.
• Identify areas for improvement in KYC/B workflows, tools, and processes.
• Work with internal teams to implement solutions that enhance efficiency and effectiveness.
• Align process improvements with legal and compliance guidelines.
• Stay informed about updates in regulations and compliance standards related to KYC/B and customer onboarding.
• Ensure all processes adhere to local and international legal requirements.
• Manage customer inquiries or cases related to KYC/B in a timely and professional manner.
• Document and resolve cases to ensure accurate tracking and follow-up.
• Provide support for urgent tasks or special projects requiring KYC/B expertise.
• Act as a resource for KYC/B-related queries or initiatives within the team.

Qualifications and Requirements

• Proven experience in KYC/B, AML, or similar fields, preferably within financial services or fintech.
• Strong knowledge of regulatory and compliance requirements in KYC/B processes.
• Fluent in both English and Thai 
• Attention to detail with the ability to handle sensitive information securely.
• Capability to manage multiple tasks and meet deadlines efficiently.
• Experience in process optimization or working on compliance-related projects.
• Familiarity with ticketing systems or customer service platforms.

Why Binance• Shape the future with the world’s leading blockchain ecosystem• Collaborate with world-class talent in a user-centric global organization with a flat structure• Tackle unique, fast-paced projects with autonomy in an innovative environment• Thrive in a results-driven workplace with opportunities for career growth and continuous learning• Competitive salary and company benefits• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.By submitting a job application, you confirm that you have read and agree to our Candidate Privacy Notice.

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