Product & Operations Manager - Gulf Binance

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 250 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.We are looking for a Product & Operations Manager to support product development and oversee exchange operations for BINANCE TH by Gulf Binance (cryptocurrency exchange platform in Thailand). This role will ensure a seamless trading experience, regulatory compliance, and strong user engagement. The ideal candidate has experience in fintech, trading platforms, or crypto exchanges and can manage both product execution and operational efficiency. This position will work cross-functionally with engineering, compliance, liquidity providers, and customer support teams to improve platform functionality and optimize workflows.

Responsibilities

• Product Management & Development
• Collaborate with stakeholders to define and execute product roadmaps
• Work closely with the product team to develop and launch new features for the exchange
• Conduct market research and competitor analysis to identify user pain points and new opportunities
• Collect and analyze user feedback to enhance product functionality and trading experience
• Ensure all product enhancements comply with local regulations and business goals
• Operations & Platform Management
• Oversee daily exchange operations, including trading execution, deposits, and withdrawals
• Monitor platform performance, identify issues, and coordinate with tech teams to resolve them
• Collaborate with the customer support team to troubleshoot and resolve user issues efficiently
• Analytics & Continuous Improvement
• Analyze user behavior, trading activity, and operational data to improve platform efficiency
• Track key performance metrics and generate reports for leadership
• Optimize workflows and automation to enhance operational efficiency

Requirements

• Bachelor’s degree in Finance, Economics, Business Administration, or a related field. (Master’s degree qualification is a plus)
• Minimum of 3-5+ years of experience in product management, trading operations, or fintech
• Strong problem-solving abilities with attention to detail
• Strong leadership and stakeholder management skills
• Ability to handle complex projects with cross-functional teams

Why Binance• Shape the future with the world’s leading blockchain ecosystem• Collaborate with world-class talent in a user-centric global organization with a flat structure• Tackle unique, fast-paced projects with autonomy in an innovative environment• Thrive in a results-driven workplace with opportunities for career growth and continuous learning• Competitive salary and company benefits• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.By submitting a job application, you confirm that you have read and agree to our Candidate Privacy Notice.

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